c0dfdf7f-8e5f-43a2-ba5f-fe3c1fe7a3d9 /Scanning from Context menu Etc.

bwilliams
bwilliams Posts: 11 Enthusiast
edited September 14 in Home Security Beta Programs

Hello,

I am having an issue with the new update. If this is not the correct thread to post support issues plz forgive me & point me in the right direction.

Since the new update to 18.5 beta, I have been unable to run a scan through the "context menu".

Also, cannot access the program/ UI with taskbar icon.


Sincerely,

c0dfdf7f-8e5f-43a2-ba5f-fe3c1fe7a3d9

Answers

  • Ukko
    Ukko Posts: 3,356 Superuser

    Hello,

    If your experience is about fs protection beta 18.5.5 - then, probably, good to report this via beta-portal. So, they could check your fsdiag-file and found out what is the trouble.

    But what is output when you trying to use Context scan? And what if you will unpin/pin taskbar logo (unless it is tray logo)?

    Thanks!

    FirmyJaims
  • Ivan_Osipov
    Ivan_Osipov Posts: 57 F-Secure Employee

    Hi bwilliams,

    Please create a ticket at the https://beta.f-secure.com/ website.

    Best Wishes

    Jaims