c0dfdf7f-8e5f-43a2-ba5f-fe3c1fe7a3d9 /Scanning from Context menu Etc.

bwilliams

Hello,

I am having an issue with the new update. If this is not the correct thread to post support issues plz forgive me & point me in the right direction.

Since the new update to 18.5 beta, I have been unable to run a scan through the "context menu".

Also, cannot access the program/ UI with taskbar icon.

Sincerely,

c0dfdf7f-8e5f-43a2-ba5f-fe3c1fe7a3d9

Ukko

Hello,

If your experience is about fs protection beta 18.5.5 - then, probably, good to report this via beta-portal. So, they could check your fsdiag-file and found out what is the trouble.

But what is output when you trying to use Context scan? And what if you will unpin/pin taskbar logo (unless it is tray logo)?

Thanks!

Ivan_Osipov

Hi bwilliams,

Please create a ticket at the https://beta.f-secure.com/ website.

Best Wishes