F-Secure Safe

carlg42 · July 2022

Why can F-Secure not be installed on my new laptop?

I am constantly asked to uppdate Windows 11. My Windows 11 is updated with the latest features and everything and it still does not work.

What is the problem with F-Secure? Should I chose some other security solution?

Best,

Carlg42

Firmy · July 2022

Hi @carlg42

Welcome to our Community page. Thank you for your post.

I can see that you have contacted our support previously. May I confirm with you that you received an error "Could not validate the server certificates and create a secure connection to the service. Make sure that your Windows has the latest updates and try again."?

If yes, you may go to this link to guide you.

https://community.f-secure.com/common-business-en/kb/articles/5888-f-secure-product-installation-fails-with-error-could-not-validate-the-server-certificates-and-create-a-secure-connection-to-the-service-make-sure-that-your-windows-has-the-latest-updates-and-try-again

If not, kindly provide us with more information. Kindly provide us with the error. You may also attach a screenshot of the error.

Looking forward for your reply.

Thank you and stay safe.

F-Secure Safe

Accepted Answer

Categories