Request for Refund
I didn't know that phishing site protection is not effective just by installing it on a mobile device, but only when using a safe browser.
Since I usually use Safari or Chrome, I have not been protected in any way, and any tool that does not have checks enabled when using these browsers is not suitable for use.
I was wondering why the browser protection was all 0 in the mobile app, so I used the safe browser in the F-Secure app to try it out and noticed the number of sites checked and 11. As shown in the attachment.
I contacted the Japanese support company, Cleverbridge, and they refunded me for the most recently purchased license, but for licenses that have been purchased for more than 30 days, please contact F-Secure directly. However, for licenses that are more than 30 days old, please contact F-Secure directly.
The order numbers are xxxxxxxxxxxxxxxx and xxxxxxxxxxxxxxxxxx.
Thank you for your cooperation.
Edit: PII Removed