F-Secure has been blocked

Sven_Knoch
Sven_Knoch Posts: 5 New Member
edited March 21 in F-Secure SAFE

Firefox: "Browsing Protection by F-Secure has been blocked for your protection. Why was it blocked? This add-on violates Mozilla's Add-on Policies."

Sorry, but: WTF?

Accepted Answer

  • Firmy
    Firmy Posts: 110 Moderator
    Answer ✓

    Hi @Sven_Knoch

    The F-Secure Browsing Protection extension for Mozilla Firefox is available again.

    On 18.3.2022, we reported that the Browsing Protection extension for Mozilla Firefox was unavailable. Since then, we have issued the following updates:

    UPDATE: On 22.4.2022, we have released an updated version of the extension. With this latest release (version 4.1.20), all of the functionalities are now available, including Block pages.

    UPDATE: On 29.3.2022, we released an updated version of the extension. With this latest release (version 4.1.13), all of the functionalities are now available, including Safe Search mode.

    Block pages, however, continue to be displayed incorrectly with the error Secure Connection Failed.

    Note: This does not affect the security of your computer.

    We are working on restoring full functionality for the browser extension in Mozilla Firefox.

    UPDATE: On 24.3. 2022, we reported that this issue has since been resolved with some minor limitations:

    • Currently, while pages are being blocked according to the settings, block pages are not displayed correctly. Instead Firefox displays an error that Secure Connection Failed.
    • Additionally, Safe Search mode used by Search engines (Google, Yahoo, DuckDuckGo and Bing) is not available when using F-Secure SAFE Family Rules, or Safe Search mode for Elements EPP products.

    We are working on restoring full functionality for the browser extension in Mozilla Firefox.

    https://community.f-secure.com/safe-en/kb/articles/9259

    If you are having the same issue, kindly do the following.

    • Update Firefox:
    1. Select 3 bars at the top right-hand side 
    2. Click on Help 
    3. Click on About Firefox
    • Uninstall browsing protection by F-Secure: 
    1. Click on 3 bars at the top right-hand side 
    2. Click on add-ons and themes 
    3. Click on Extensions 
    4. Find browsing protection by F-Secure 
    5. Select the 3 dots at browsing protection by F-Secure
    6. Click on Remove
    • Reinstall browsing protection by F-Secure:
    1. Open your F-Secure program
    2. Go to Secure Browsing & Banking
    3. Scroll down to the Browser extensions section
    4. Click Install Firefox extension
    5. Restart Firefox and you should get a notification regarding Browsing Protection by F-Secure

    You can manually install the extension from here: https://download.sp.f-secure.com/online-safety/fs_firefox_https.xpi

    Kindly let me know if you require further assistance.

    Thank you and stay safe.

    Jaims

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