Products & Services
Firefox: "Browsing Protection by F-Secure has been blocked for your protection. Why was it blocked? This add-on violates Mozilla's Add-on Policies."
Sorry, but: WTF?
The F-Secure Browsing Protection extension for Mozilla Firefox is available again.
On 18.3.2022, we reported that the Browsing Protection extension for Mozilla Firefox was unavailable. Since then, we have issued the following updates:
UPDATE: On 22.4.2022, we have released an updated version of the extension. With this latest release (version 4.1.20), all of the functionalities are now available, including Block pages.
UPDATE: On 29.3.2022, we released an updated version of the extension. With this latest release (version 4.1.13), all of the functionalities are now available, including Safe Search mode.
Block pages, however, continue to be displayed incorrectly with the error Secure Connection Failed.
Note: This does not affect the security of your computer.
We are working on restoring full functionality for the browser extension in Mozilla Firefox.
UPDATE: On 24.3. 2022, we reported that this issue has since been resolved with some minor limitations:
If you are having the same issue, kindly do the following.
You can manually install the extension from here: https://download.sp.f-secure.com/online-safety/fs_firefox_https.xpi
Kindly let me know if you require further assistance.
Thank you and stay safe.
We are aware of this issue on the Windows version of our consumer and corporate EPP products.
We are currently working with Mozilla to solve this issue. Meanwhile, we recommend that you use either Microsoft Edge or Google Chrome browser until the issue has been fixed.
We already published a KB article about this issue and you can read more here https://community.f-secure.com/safe-en/kb/articles/9259
You can subscribe to our Status page to get notified on incident reports and when they get resolved.
Thanks for your patience and understanding.
March 19 and still no solution in Mai? Excuse me, but isn't Browser Protection a core feature?