Missing vault items in Windows, never get synced
I've been using F-Secure Key for a while. After being forced to migrate to F-Secure ID protection, I upgraded the app in my mobile phone (Samsung A71 / Android 10) and besides the process is somewhat hard to understand at some points, I succeeded having all may passwords migrated to the new app.
Then I faced migration in my Windows 10 desktop. After some tries I got to sync the app but several passwords are missing. Syncing should take place automatically afterwards but this does not happen, and I don't see a "sync" option anywhere..
1) Do I have to load again all the missing passwords?
2) If I do so, how can I be sure that syncing will be reliable in the future?
3) Why the Android app does not go straight to the vault when opened. This is a nuisance.