3 user licence plus one

Ralph_Anthony
Ralph_Anthony Posts: 2 New Member
edited November 2021 in F-Secure Internet Security

Hello,

I purchased a 3 user license for F-Secure Internet Security and at checkout I was offered an additional user for x amount more so I paid for the additional user, but when I try to use the 4th user I get all subscription are being used or something like that. Any help resolving this is appreciated.

Thanks

Like Awesome

Accepted Answer

  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee
    Answer ✓

    Hey @Ralph_Anthony !

    I couldn't find any purchases linked with your email address that you are using for this community forum, however, when you opt for 4 license subscription, you are being given a license code for 3 computer and an additional code for 1 computer. You should receive 2 license codes in total.

    Please make sure that you are using this separate license code on your 4th computer.

    Thank you 🙂

    3Like Awesome

Answers

  • Ralph_Anthony
    Ralph_Anthony Posts: 2 New Member

    Hello,

    Thanks for the reply!

    I ended up called tech they told me the samething. I asked to have the codes resent to my email was no problem.

    Problem resolved


    Thanks again.

    2Like Awesome
This discussion has been closed.

Categories

Pricing & Product Info