[SFR SÉCURITE- FR] Problème technique :
Answers
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Hello @GregoryLinePlay !
Could you please explain in English what does the problem concern exactly?
Thanks!
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Hello @GregoryLinePlay ,
I do confirm that the issue you experience is not related to F-Secure.
The website you shared with us is opening correctly.
Could you please confirm the same? Or do you still experience some problems with it?
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Dear @GregoryLinePlay ,
As I wrote previously, the problem you experience is not related to F-Secure products.
It seems that you are using a modified version of our product called SFR Securite.
For this version the support is provided directly and exclusively by SFR.
You can contact the ISP by clicking here.
What I could suggest though is clearing your browsing data first.
A. Google Chrome
- Open Google Chrome
 - Type chrome://settings/clearBrowserData in the address bar and press enter
 - A display box should now be shown with the title "Clear browsing data"
 - Choose the needed fields and appropriate time range.
 - Press Clear data
 
B. Firefox:
- Open Firefox
 - Type about:preferences#privacy in the address bar
 - Scroll down to the "History" section and press on "Clear History..."
 - Choose the needed fields and appropriate time range.
 - Press Clear
 
C. Internet Explorer:
- Open Internet Explorer
 - Press Ctrl+Shift+Del
 - You should now see a dialog box titled "Delete Browsing History"
 - Choose the needed fields and appropriate time range.
 - Press Clear
 
Thank you for the understanding.
 

