Why F-Secure safe has blocked certain known/trusted applications? How can I fix this?
Hello, I've used this product for 2 years to be exact. I've come to these typical problems when I switch between my old pc or resetting my pc.
Sometimes when I have to download drivers from certain applications such as from Nvidia Experience I usually run into a problem and it won't let me download drivers there, same with the log in page. I had to turn off the Anti virus in order to login and download the new drivers.
This also happened while I was downloading games. As an example I downloaded GTA V and Roblox but they won't launch because of a certain error. I always had to turn my anti virus off in order to play the game but I don't also want to lose the security.
Is there like a setting to turn off the thing, so i could login/ or download stuff without turning my anti virus off? Since I don't want to lose protection
thank you
Answers
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Instead of those options, please contact support or submit the problematic file/url:
https://www.f-secure.com/en/home/support
https://www.f-secure.com/en/business/support-and-downloads/submit-a-sample
Support will help you to figure out what is the issue. It could be an incorrect rating of a particular website or file version, and it's best to fix it in our backend instead of finding a workaround.
-Cale
