F-Secure no longer works on my iPhone 7S. Need to turn it off for EVERYTHING.

For some reason F-Secure stopped working on everything on my cell phone.  I have to turn it off to access the internet, my bank & even opening apps I already have on my phone.  What am I paying for if I have to keep it off.

Best Answer

Comments

  • JaimsJaims Posts: 466 Moderator

    Hi @LaurieS 

     

    May I know the F-Secure Freedome version running on your iPhone? Have you tried to uninstall and re-install the Freedome app?

     

    Kindly try deleting VPN configuration and turn ON again then see if this solves it.

     

    You can also try to Enable the IKEv2 if the previous steps does not fix the issue.

     

    To Remove VPN configuration on iOS:
    - Open Freedome app
    - Tap Settings
    - Tap Remove VPN Configuration

     

    To Use IKEv2 Protocol
    - Open Freedome app
    - Tap Settings
    - Turn On the switch

     

    Let us know if this fixes the internet issue on your iPhone caused by Freedome.

    Sethu
  • LaurieSLaurieS Posts: 3

    I'm using V2.8.10.6532.  I'll delete it & reinstall & see if that make a diff.  If not, I'll let you know.  Tanx.

  • LaurieSLaurieS Posts: 3

    My phone is running V2.8.10.6532

    My MacBook Pro is running 2.27.5861.0

     

    I removed it from both my comuputer & phone & I still can't use it.  Bummer.  What am I paying for.

This discussion has been closed.