Banking protection activated only once.

scrisp
scrisp Posts: 3 New Member

I have bought a new subscription after using Freedome for a year and after the purchase i got a code in my mail, I entered it on the computer into the app and it worked fine. However a few days later when I was going to use it on my ipad it did not work and when i tried to add it to an account online it says "Could not find any coupon for code" Even though it is the exact same one i used a few days ago.

 

Please Help!!

Comments

  • scrisp
    scrisp Posts: 3 New Member

    Now the title was autofilled to something else and i don't know how to change...., anyhow it was 'Code only worked once'

  • scrisp
    scrisp Posts: 3 New Member

    I reinstalled the  application on my ipad and then it accepted the code even though it was the exact same one i entered before and in the same spot!!

     

    Thank you for the help

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