I have a paid licence for 3 devices. One of those devices was replaced by a new one. When I log-in in the new device I get the message that "this account id is not valid for this device". I do not get the message to transfer a license.
Please let me clearly understand what I need to be doing on
a) the device that will be redundant,
b) the new device that should receive one of my three paid licences.
Appreciate your help.