Keeps asking for my acct number for iPad

Bumpo
Bumpo Posts: 1
in F-Secure FREEDOME

I bought a 3 license setup and the software says I need to buy another license for my iPad when I thought I had installed it already. It asks for my account number and can’t find this. Thanks

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  • Sethu
    Sethu Posts: 720 F-Secure Employee

    Hello @Bumpo,

     

    Please have a look of this article to know how to activate the license for Freedome in proper way.

     

    If you have already performed the steps, may I ask you to provide us the version of iOS for your iPad?

     

    Did you purchase the F-secure Freedome through F-secure website?

     

     

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