install on mac fails - earlier or newer version available?
A few days ago I was prompted to install new version. This install failed ('contact provider') and trying to start version in my program folder says 'cant configure'.
I have a new three unit subscription current since sept 2017. installed on ipad and iphone as well. was working fine until i was prompted to install new version.
how to proceed? general problem or specific to my Mac ? I am patched to latest MacOS 10.13.2 and not running any betas; nor did I change anything in conjunction to this update fail.
cheers, hopeful. where else to ask help? twitter support pointed to other account there that does not respond.
i can provide system info and license etc if needed