I can't add my other e-mail to my group...

When i tries to add my other e-mail - shows that my e-mail belongs to other group... So how i have to left that stupid group, if that pedik by he self took trial licensse

Accepted Answer

Comments

  • Ukko
    Ukko Posts: 3,248 Superuser

    Hello,

     

    If mail-address already 'in use' with 'My F-Secure Account' (by own account; or invited by another user) -> maybe only 'deactivation' account (not likely) or 'quit from another group/cirlce' will be an option; Except next workaround:

     

    So, if your experience about gmail or hotmail - possible to use aliases.

    Do you need advices/tips about direct steps to use it?

     

    // by the way -> if you meant that someone created account with your mail-address... so, good to contact F-Secure Support Channels directly (chat/phone):
    https://www.f-secure.com/en/web/home_global/contact-support

    Most likely that Support Agents with abilities to provide investigation/help.

    // but not sure that it's needed -> because you're able to use "forgot password" and restore credentials to your account (then 'exit' from group). If it's someone's else mail-address -> maybe possible to ask him about.

     

    Thanks!

    FckThisShlt
  • So how can i out from trial circle?

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