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I aslo see no small VPN icon in the upper menue. I use an iPhone 8 Plus.
On my iPad Air 2 Freedome works fine.
Both devices are uptodate (run with iOS 11).
thank you for the answer.
Icon: There is no such option to turn on/off.
Battery Saving option is OFF.
I switched to IKEv1 now, will see (and post here) if this changes something.
Greetings from Reykjavík,
As mentioned by Näsäviisas, we have seen a few posts here and here related to switching IKEv setting. Please give it a try and let us know if it works.
no, it still does not work as before (with iPhone SE, and/or the former iOS).
My impression is it works when using WiFi but not when mobile data (4G).
1. WLAN is ON, Freedome connected, and icon is shown.
2. Disabling WLANm switch to 4G. Still Freedone shows "YES" for connected but the icon disappeared.
3. After sone time Freedome shows "No" (for no in use anymore).
I had an iPhone SE (with newest iOS, same as iPhone 8 Plus) and it worked well, the icon was shown, no switching OFF of Freedome when in celular mode. IKEv2 was always ON, now with iPhone 8 Plus OFF.
4G works very well here in Iceland (I live in Reykjavík, very good coverage (?) of 4G).
iPad Air 2 works without any problems, as the SE. Only the 8 Plus makes smaller problems.
We support iPhone 8 Plus, there shouldn’t be any differences regarding VPN use. Kindly contact our support team via phone or chat in order to investigate this further. You can reach them as mentioned here.