scheduled scanning stopped since update

davik

The scheduled scanning has stopped working since the upgrade on 21st July

What do I need to do to re-start scheduled scanning?

Ukko

Hello,

 

Sorry for my ask/reply.

 

Do you able to re-check:

 

--> F-Secure Main UI -- Settings;

--> Scheduled Scan-tab and switch it to some of "certain" timestamp (two minutes later of current time);

And re-check if Scheduled scan will launch;

 

With other meanings:

-- How you set up Scheduled scan (daily/weekly? certain time or idle?);

-- Good to re-check that "Gaming Mode" is not enabled;

 

Thanks!

davik

Hi

Yes it ran

 

But the report to show that it ran  is no longer produced

 

It used to be this 

 

C:/Program%20Files%20(x86)/F-Secure/apps/ComputerSecurity/Anti-Virus/FSAV_CMD.HTM

 

but that has not been updated

 

Where is the report now?

Ukko

Hello,

 

With recent (?) F-Secure SAFE (17) -> temporary/original report probably still there;

 

And also possible to re-check "Even lists" (rightclick for F-Secure tray picture and find related string; OR from Main UI -> Tools tab -> find related button) about any completed (or canceled/skipped) Scheduled scans;

Where link to log-reports will be visible for completed (canceled) scheduled scans;

C:\Users\User_name\AppData\Local\F-Secure\Antivirus\ScheduledScanReports\FSAV_CMD_certain-date-report.htm (as example);

 

I able to think that maybe log-report 'blocked' on-the-fly and possible to get 'recent results' after completed state of scheduled scan;

Did you re-check that Scheduled Scan is completed? Possible to use kind of workaround-check:

 

-- trigger/launch Scheduled scan (as previously);

-- after some minutes: right-click for tray-picture and choose "Gaming Mode"; Some seconds (or so) for "canceled" scheduled scan and uncheck "Gaming Mode";  You able to re-check related files or see information under "Recent events"; If there available any fresh logs;

 

Sorry for my reply. I'm also only F-Secure user;

Good if there will be official clarifications.

 

Thanks!

davik

Hi

 

I have just noticed what has changed

 

They used to say something like this

Scanning Report
03 August 2015 20:43:47 - 23:05:06
Computer name: NNNNNNN
Scanning type: Full scan
Target: C:\ \ G:\ + system + rootkits

 

yet they now  do not list the drives to check 

only "full computer scan"

the "target" line is no longer there

 

This feature, to select which discs to scan has been lost in this upgrade

 

Why?

Ukko

Hello,

 

I'm also only F-Secure user; So... just as my own unofficial suggestions/feelings.

 

yet they now  do not list the drives to check 

only "full computer scan"

the "target" line is no longer there

Probably yes, but only for "Brief/Virus scan" and "Full Computer scan" (where will be certain type of scan);

 

With meanings: "full computer scan" is all drives/advanced-scan; "virus scan" is only critical places for detecting active malware; And "scheduled scan" as full scan (with limitations/exceptions about some points)

 

With "Context-scan": target-line still there;

 

This feature, to select which discs to scan has been lost in this upgrade

Why?

If you do not talk about customization for Scheduled Scan/Full Scan as ability to choose certain drives/disks to be scanned:

 

So -> I able to think that option to perform "Custom scan" is re-placed by meanings that it possible to use "Context scan" (by rightclick for file/folder/drive); Maybe this is not always useful... but with most of situations/reasons can be enough.

 

What about official statement -> I'm not sure.

 

Thanks!

davik

Hi

Thanks for your tips which I am following up

 

I will keep you updated with the progress

 

Thanks again

davik

Hi

At last worked out what the problem was.

Scanning  had not stopped, but was taking many days to complete

I had an external disc with all my  (Norton)  backups  of my C Drive. -there were some 40+ backup directories

 

I recently replaced this external USB disc - and at the next weekly scan it completed within 24 hours

 

So scanning had not stopped, but was taking a very very  long time to complete.

 

This only occured after the update to 17.0, which removed the choice of discs to scan