maybe more hardworker and diligent guys at F-Secure needed
i like to F-Secure hear this suggestion so..
its clear that F-Secure have very great people in there . BUT maybe, just maybe some of them, maybe very very few of them, don't like their job, maybe some of them don't like what are they doing.
why am i saying these.. i'll tell you what, think about that, at this moment F-Secre have not 24/7 support for Home Users, for chat support it's ok, because maybe for access to it they need to be in office, Ok then . but what about community? can't they be able can't they register at it, in days or hours that F-Secure Support for Home Users is not available? for example weekends? i mean, we have some people who loves their work at F-Secure for sure right? for example they continue to doing their job even at home in weekends, so maybe F-Secure needs to hire more from this kind of people right?
does anybody seen any tech support of F-Secue staff be available at weekends or holidays at forum? i didn't personaly.
please note that i am not pointing to any specific person or community managers .. don't misunderestand it. maybe they have works at weekends for themselves who knows. also work is not their entire life right? all i'm saying is that maybe F-Secure needs more from that kind of guys who love their works, and their job be their life. which here the job we are mentioning is Support/answering to users.
if i see a guy who is online in forum at weekends, wow.. personally I will be impressed, now think about that what how much other customers like me wuld be impressed once they seen such hardworker people at F-Secure.. they will turn to your lifetime customer! that's it