More subscription questions

The purchase process for SAFE and Antivirus is quite different. SAFE allows users to buy coverage for 1-2-3-5-x PCs, for one or two years, while Antivirus only offers one option, a 3-PC subscription for one year. And Antivirus has a quantity! Is F-Secure trying to eliminate the Antivirus product? Is it possible to purchase a multi-year subscription or for a different number of PCs for Antivirus?

 

Antivirus used to be purchased in a somewhat anonymous manner. Customers would buy a subscription and use the emailed link to install. Now SAFE requires users to log in to their F-Secure account to install it, per PC. Does Antivirus still install the old anonymous way or has it adopted the controlled SAFE way

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  • UkkoUkko Posts: 3,189 Superuser

    Hello,

     

    This is, of course, ask for F-Secure staff...   but anyway;

    Not an answer - just some words;

     

    Spoiler

     

    while Antivirus only offers one option, a 3-PC subscription for one year. And Antivirus has a quantity! Is F-Secure trying to eliminate the Antivirus product? Is it possible to purchase a multi-year subscription or for a different number of PCs for Antivirus?

    -- with my experience - there also an option "One PC" (One PC / One year || Up to Three PC / One Year) under F-Secure official website; So, two options;

     

     

    Generally -> there also available "outdated" packages (with another configuration); Also maybe there can be difference with retail boxes for F-Secure AV and other;

     

    "Quantity" of AV (number?!) probably means for subscription;  Like you purchase package "F-Secure AV Three PC - one year" - and you get subscription; You able to buy "two such packages" and you will be with two subscriptions. Probably - if you add both to your installation - they merged in one "subscription"-time;

     

    Since there available "One PC" and "Up to Three PC" packages -> you able to buy different number of PCs covered by F-Secure AV; But it will be more as "trick/workaround" - since there will be "higher price" or so; Like if you buy "One PC One Year" four times and then "Three PC" packages (Seven PCs as result); Too much; Like if you buy "three" packages "One PC / One Year" - but not one package "Three PC / One Year"; And so... probably there should limitation about "how many there can be PCs covered by one subscription" (but not sure about "merged" subscriptions and current design);

     

    Maybe it can be sorted by contacting F-Secure Support for certain situation and they able to provide "reasonable" package for your setting; It should be valid for "years"-count;

     

    Not sure - if F-Secure AV planned to be discontinued (since some time before.. this solution covered both Mac and Windows OS -> but on current time only Windows);
    More likely that Internet Security will be discontinued, than F-Secure AV;

     

    Now SAFE requires users to log in to their F-Secure account to install it, per PC. Does Antivirus still install the old anonymous way or has it adopted the controlled SAFE way

    Generally - purchase there with "one design";

     

    But installation with difference.
    with F-Secure AV you indeed got the installer (bundled by subscription-code or you add it during installation) and then use it;
    But - for purchase there probably anyway used your mail; And devices with their count-ID too;

    Privacy/Terms and so...  https://www.f-secure.com/en/web/legal/principles

     

    With F-Secure SAFE - there will be only additional account (basically  maybe there should be valid as "community account"); Not many difference-points... except that there is "certain account"; And it give ability to control your "licenses" (under subscription); It can be useful for many situations;

     

    Compare to F-Secure AV - it can be useful with such situation:

     

    --> You have Three PC F-Secure AV package;

    You installed for two of them ("two used" and one "not in use"); Then - one device is broken.

    This license (under subscription) is stuck; When you install F-Secure AV for third device (or this after "repair") - it take third license; When you will install it for another fourth device it will trigger "re-use" dialog/steps; There generally all OK;

     

    --> But with F-Secure SAFE - you already able to "remove" unused device-license stuck.... when you found that there is such situation;

     

    I think that F-Secure AV not planned to be with "portal"-management;

    And main reasons of F-Secure SAFE (more compare to F-Secure IS):

    -- if there required many devices;
    -- if there required certain management-portal (user able to perform many own actions, which previously required support-attention or more steps);
    -- there still should be "privacy"-meanings; and with some of points - there more 'privacy" in fact; 

     Thanks!

     

     

    LakshPC-Cobbler
  • PC-CobblerPC-Cobbler Posts: 18

    Thanks, Ukko. I hope F-Secure gives you a large bonus this year.  Smiley Happy

     

    So AV is the same as before with respect to moving licenses. Good.

     

    Perhaps the Finnish website is different than the English one, but currently there is only one option, to buy a 3-PC, one-year subscription. I assume the function of "quantity" is to buy multiple, unique, seperate subscriptions, though I think that would be an unusual purchase.

     

    I do wish there was a way to buy multiple years of AV. If "quantity" is the way to do that, it should be explicitly noted as such.

    Ukko
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