extension or renewal subscription with reduced price

Scholar

extension or renewal subscription with reduced price

I have a 3-PC subscription (Windows 7)  on internet-security and can renew it:for a reduced price.

- question 1: During the renewal process I see that can extend my 3-PC subscription to a 6-PC subscription. Does the reduced price holds for all 6 PCs?

- question 2: Can I extend my 3-PC subscription on a later date to e.g.. a 4-PC or 6-PC subscription? If so, does the price I have to pay equals to the renewal price (so a reduced price) and does the subscription for all PCs ends on the same date?

Regards, Hansvw

 

1 ACCEPTED SOLUTION

Accepted Solutions
Advocate

Re: extension or renewal subscription with reduced price


@Hansvw wrote:

There is a box next to the unit price mentioning "amount". When I select 2, the window mentiones that I selected two products "renewal of the subscription for 3 PCs for 3 years with a unit price".

 

What does this mean?


 

This is how I think it works:

When you buy a subscription for 3 PCs you get one subscription key that is valid for 3 computers. If you change the "amount" to 2 that's equal to doing the renewal purchase twice which means you'll get 2 separate subscription keys, each valid for 3 computers. So in total licenses for 6 PCs. Naturally the total price would double when the amount is 2. The unit price is this case means the price per 3 PCs, like a package price. 

 

It would only make sense to change the "amount" from 1 to 2 if you have more than 3 computers. But not necessarily: if you have 4 PCs for example it's probably better to get an additional 1 PC license (besides the renewal for the existing 3 licenses)

 

Basically a subscription(key) has one or more licenses. How many licenses it has depends on what "package" you buy. You can't change the number of licenses after you have bought the subscription.

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8 REPLIES 8
Superuser

Re: extension or renewal subscription with reduced price

I don't think that's something we can answer here without knowing the terms of the discount offer.  Where are you getting the reduced price from?

Scholar

Re: extension or renewal subscription with reduced price

I was referring to the usual discount F-secure gives when you start the process of renewing the subscripion.

Superuser

Re: extension or renewal subscription with reduced price

OK, sorry, I wasn't aware that they did that. I think it's probably best that someone from F-Secure answers the question about the discounts, but with regards adding devices to a licence, usually, you can add up to the maximum number of devices per license at any time during the period of the subscription, but adding a device at a later date will not extend the subscription for that device.

So, if you have a year's subscription which starts in, say, June, and you add another device in December, that 'new' device will still only be licensed till the following June.
Highlighted
Former F-Secure Employee

Re: extension or renewal subscription with reduced price

Hello Hansvw!

 

1. If you order a renewal of Internet security for 3 computers and activate it on one of these where Internet security will expire soon. Then you are going to add the new time for 3 computers. You dont extend the amount of computers. Basically you will get the new year/years + the days left on the old subsciption for 3 computers. Not for 6.

 

2. No, you cant extend the active key. You can however order a new 1/3 computer key. So you do get F-secure for 4/6 computers. But it will not be the same key. It will be two.

 

If you are planing to extend the license key for more amout of computers. Then I would recommend F-secure safe.

http://www.f-secure.com/en/web/home_global/safe

 

With Safe, You can now order F-secure for 3 computers. If you later on want to exent your order. Then you can do it.

With safe you still get Internet security if you install it on a windows computer. You can read more about it on the link I sent.

 

Br

 

Emil

 

 

Scholar

Re: extension or renewal subscription with reduced price

Emil, thanks for your answer.

 

On topic 1, when I go to my subscriptions and selects that I want to renew, I receive a window with several possibilities. When I select (Internet security) for 3PCs for 3 years, I receive a new window.

In this new window I see the costs for the product: renewal of the subscription for 3 PCs for 3 years with a unit price mentioned.

There is a box next to the unit price mentioning "amount". When I select 2, the window mentiones that I selected two products "renewal of the subscription for 3 PCs for 3 years with a unit price".

 

What does this mean?

-

Scholar

Re: extension or renewal subscription with reduced price

explanation of my previous reply:

 

What does this mean:

 

a: a subscription can be chosen for 3 PCs for a period of 6 years?

b: a subscription can be chosen for 6 PCs for a period of 3 years?

 

Gr.

Hans

 

Superuser

Re: extension or renewal subscription with reduced price

I don't think F-Secure offer either 6 year licenses, or single licenses for 6 machines on the retail versions.

 

You can license 6 machines for 3 years each, by purchasing 2 licenses, each being 3 years for 3 machines, or I guess you could license 3 machines for 6 years by purchasing 2 licenses and adding them both to the same 3 machines, but I'm not sure why anyone would want to do that.

 

Perhaps we could be of more help if you explain what exactly you want to do?

Advocate

Re: extension or renewal subscription with reduced price


@Hansvw wrote:

There is a box next to the unit price mentioning "amount". When I select 2, the window mentiones that I selected two products "renewal of the subscription for 3 PCs for 3 years with a unit price".

 

What does this mean?


 

This is how I think it works:

When you buy a subscription for 3 PCs you get one subscription key that is valid for 3 computers. If you change the "amount" to 2 that's equal to doing the renewal purchase twice which means you'll get 2 separate subscription keys, each valid for 3 computers. So in total licenses for 6 PCs. Naturally the total price would double when the amount is 2. The unit price is this case means the price per 3 PCs, like a package price. 

 

It would only make sense to change the "amount" from 1 to 2 if you have more than 3 computers. But not necessarily: if you have 4 PCs for example it's probably better to get an additional 1 PC license (besides the renewal for the existing 3 licenses)

 

Basically a subscription(key) has one or more licenses. How many licenses it has depends on what "package" you buy. You can't change the number of licenses after you have bought the subscription.

View solution in original post