Protection malfunction

Abel
Abel Posts: 1 New Member

F-secure protection malfunction keeps popping up. I need to restart my computer many times.

Comments

  • Ukko
    Ukko Posts: 3,671 Superuser

    Hello,

     

    There can be helpful information about:

     

    --> certain F-Secure solution and its build;

     

    If there F-Secure AV, F-Secure Internet Security, F-Secure SAFE or F-Secure Total?

    Or maybe there branded F-Secure solution which provided by your ISP or other steps?

     

    And about "version" can be helpful next articles (as steps to re-check build-number):  for Windows platform ;

     

    --> also when such 'pop up' happened (?!) - randomly at any time? or with launch system? or with certain situations (if using certain software or doing certain things)? Also - if you do not restart computer - after some time - there still such notification?

     

    --> because there maybe (not known) technical trouble - most likely - useful to try contact F-Secure Support Channels directly (Chat or Phone) and maybe they will provide some advices/tips about your next steps: https://www.f-secure.com/en/web/home_global/contact-support

     

    Sorry for my reply.

     

    Thanks!

     

  • Simon
    Simon Posts: 2,667 Superuser

    Things to check:

     

    -- That you have the latest updated version of whichever F-Secure product you're using.

     

    -- That your Windows Updates are all updated and installed.  

     

    -- That you don't have any other conflicting software on the machine, such as another anti virus product.  

     

    If none of the above apply, then I would suggest that you reinstall F-Secure and see if that solves the issue.  

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