Thank you for an abysmal experience
I invested $250 to protect 5 devices for 2 years.
Buying a a subscription to your "F-Secure TOTAL" product.
I receive an email with an activation code but no software.
I create an account which gives me access to your SAFE product, not F-Secure TOTAL.
I contact your support people.
The first person asks me to contact you again in 24 hours.
I contact you again today.
I spend 40+ mins allegedly "connected" and waiting for a technician.
Eventually that person does connect and offers to "show" me what is involved and asks for remote access. I grant it. He then starts installing software I didn't ask for ("SAFE" instead of "F-Secure TOTAL")> No explanation just off and running.
I power off the machine because i have nio idea what he intends to do.
I then decide is over and seek a refund.
I quote the order number and the person on the 'phone tells me I'm incorrect and that it will take 24 hours to sort it out.
Thanks for a "fun" 24 hours and I hope to never cross your door again (assuming the refund actually turns up).