Speed becomes a runnel

Quarry

Hello there,

I'm using Freedome VPN for some months now but since some weeks my download speed approaches 0.

I created an fsdiag file but not sure how to process from here.

Did anyone experience the same issue?

 

Really appreciate any help to make freedome great again!

 

 

[Deleted User]

Hi Quarry,

 

Some more information might help us to understand the issue further.

 

1. What is the OS of your device?

2. Does the speed remain the same even if you change location? Or does it happen only with one location?

3. Is there a particular time period in which the slowness happens?

4. What is the version of Freedome installed?

Quarry

Hello thanks, for your reply.

 

Right some specs could help to engange my problem:

 

1. What is the OS of your device?

 I am using Windows 7

 

2. Does the speed remain the same even if you change location? Or does it happen only with one location?

The speed isn't affected by the location as far as i can tell. I tried some different countries (Ger,At,Switzerland,GB,Netherlands,Belgium) in europe, and once in the united states with the same results. Though i didnt try ALL locations.

 

3. Is there a particular time period in which the slowness happens?

I didn't test it for a time period specificly, regarding my usual behavior i didnt check in the morning, but in the afternoon til early morning (3 am).

 

4. What is the version of Freedome installed?

Im currently running Version 1.10.3502.0

 

I also tried to define Freedome as an expectation for Kaspersky without changing anything about my problem.

 

Without having much intel in software and how it works, i imagine Freedome and Kaspersky like two security guards from two different agencies. Now every officer wants to be the last one who checked the package before giving greenlight. Logicly this leads to a conflict.

 

in hope of further help and regards,

 

Quarry

 

[Deleted User]

Hi Quarry,

 

Since you mentioned Kaspersky, are you having KIS or Kaspersky Secure Connection installed along with Freedome? If it is Kaspersky Secure Connection, does this and Freedome both run in the same time?

 

As mentioned in this thread, there were some issues reported with KIS new update which blocked/slowed down the internet connection when using VPN (Freedome was also affected). But it was mentioned in the thread that there will be a new patch released from Kaspersky for KIS (I guess it was patch E). Can you check that and let us know if the situation is still the same?

 

Quarry

Hey Laksh, 

 

flue turned my head inside out, I assumed i'd write in the kaspersky forums when i typed the last post.

Thanks for sending me into that thread, people are wrestling with the same problem. I gonna check it regularly and if i find another fix, i'll put it there.

 

Quarry

[Deleted User]

Thanks for keeping us posted on your update, Quarry!