Multi-Platform Subscription expired but Mac app says its not

double Posts: 1 New Member

Hello, i have an issue with my Freedome VPN app for Mac. On my iOS devices i see that my subscription has expired and i even received an email about it. 


But on my Mac, the app still tells me that the subscription is active until April 22, 2017. 


i have tried reinstalling the app multiple times. Every time i did the reinstall i used an app cleaner tool to delete it, to get every single file left over from the previous installations, and nothing helped. 


  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi double,


    This article will help you with your license queries regarding Freedome. As per the article, previously, the license period for each Freedome installation was independent of each other (for multi license code).

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