F-Secure Internet Security not supporting windows xp service pack 3

asanka

Hi All,

 

I'm trying to install internet security on a windows xp machine(servicepack 3) but i'm getting a error msg saying that OS is not supported.any reason?

 

Thanks

Ukko

Hello,

 

Latest stable (?) release of F-Secure IS drop support for current Windows.

Official KB-note probably there:

https://community.f-secure.com/t5/F-Secure-SAFE/End-of-Windows-XP-support-for-F/ta-p/80636

 

Such as F-Secure IS 2016 (?) should to support Windows Vista (sp2) and higher.

 

Based also on some fresh features of F-Secure IS/AV, which previous Windows can not to support.

But Windows Vista have some different points with "higher Windows" too (but fresh builds anyway work with Vista).

 

Previous F-Secure IS builds should to support system before Vista. And most likely installer comes with fresh build (and as result - not possible to install it as fresh/clean installation).

 

Sorry for my reply.

 

Thanks.

Simon

I believe XP is also no longer receiving Windows Updates, so it is time to upgrade.

asanka

Dear All,

 

Thanks for your prompt reply.but we are a F-Secure distributor and kaspersky and eset are still supporting windows xp.we had a offline installer issue earlier now this issue.i think it's time to switch to a another product

 

Thanks

Ukko

Hello,

 

I think that.... previous F-Secure IS (like F-Secure 2015) will be still work. And previous releases too.

Such as.. just fresh build as F-Secure SAFE / IS 2016 - where comes fresh changes, improvements, design and other points.

If this is possible to get previous installer for previous releases - I think it will be still work.

Same with "installation", which already there. Just will be no possible to do update/upgrade or reinstall it (because will be triggered fresh one network-installer).

 

But probably there should be normal official response by F-Secure about your situation.

 

Thanks.

Juha_Valimaki

Please contact you sales contact at F-Secure.

 

Here is more details on XP support: https://community.f-secure.com/t5/F-Secure-SAFE/End-of-Windows-XP-support-for-F/ta-p/80636