Products & Services
I'm trying to install internet security on a windows xp machine(servicepack 3) but i'm getting a error msg saying that OS is not supported.any reason?
Latest stable (?) release of F-Secure IS drop support for current Windows.
Official KB-note probably there:
Such as F-Secure IS 2016 (?) should to support Windows Vista (sp2) and higher.
Based also on some fresh features of F-Secure IS/AV, which previous Windows can not to support.
But Windows Vista have some different points with "higher Windows" too (but fresh builds anyway work with Vista).
Previous F-Secure IS builds should to support system before Vista. And most likely installer comes with fresh build (and as result - not possible to install it as fresh/clean installation).
Sorry for my reply.
Thanks for your prompt reply.but we are a F-Secure distributor and kaspersky and eset are still supporting windows xp.we had a offline installer issue earlier now this issue.i think it's time to switch to a another product
I think that.... previous F-Secure IS (like F-Secure 2015) will be still work. And previous releases too.
Such as.. just fresh build as F-Secure SAFE / IS 2016 - where comes fresh changes, improvements, design and other points.
If this is possible to get previous installer for previous releases - I think it will be still work.
Same with "installation", which already there. Just will be no possible to do update/upgrade or reinstall it (because will be triggered fresh one network-installer).
But probably there should be normal official response by F-Secure about your situation.
Please contact you sales contact at F-Secure.
Here is more details on XP support: https://community.f-secure.com/t5/F-Secure-SAFE/End-of-Windows-XP-support-for-F/ta-p/80636