Lost my license

Dedbet

I have unfortunately lost my activation codes.

 

I had to reinstall everything on my desktop computer and found out I've somehow lost the email with the activation codes to activate Freedome VPN again on desktop computer. I also can't access my F-Secure Account at that time and password recovery did not help me there for I don't remember the email address I used.

 

I have the Freedome VPN still running smoothly on my Macbook and Android Phone but it seems there's no way to see the activation code through the program itself?

 

I have the purchase receipt available if that's any help, I'd like to keep using my subscription since I bought it just 18th of February 2016, so there's still over 7 months left.

 

What can I do in a situation like this?

Laksh

Hi Dedbet,

 

May I know from where you purchased your Freedome license? Was it purchased from F-Secure directly? If yes, could you please send me a private message of your purchase details/invoice number etc?

 

Dedbet

Yes, I purchased it directly from F-Secure. I will PM you the purchsse details and invoice.

Dedbet

Are my PMs reaching you Laksh? Haven't got an answer yet...

Laksh

Hi Dedbet,

 

Yes, I am receiving your PM's and have given an update on your message. Kindly check.

Dedbet

Thank you Laksh and the tech support team, the problem got solved and I can happily continue my use of Freedome.

Laksh

Glad to know, Dedbet. You are always Welcome!

Enjoy using Freedome.