Freedome not working in specific countries

Hansel Posts: 2 New Member



I travel a lot and have successfully been using Freedome for quite some time. Now, though, it appears I cannot connect in e.g. Indonesia and Singapore. Freedome claims that the protection is "on" but as soon as I try to browse anything there's no connection. 


Having said this, Freedome works back in Europe. Have the censors won in Southeast Asia?




  • Laksh
    Laksh Posts: 4,224 Former F-Secure Employee

    Hi Hans,


    Could you please provide more information for us rearding the issue described:

    1. Does this issue happen only in public WiFi connections?

    2. Did you have connection issues in these 2 countries when you tried to connect through any location available?

    3. Did you try to change your Wifi and see if the connection works?

  • Hansel
    Hansel Posts: 2 New Member

    Thanks for helping out!

    1. No, any Wifi connection. I have tried multiple WiFis, incl. tethering from phone to PC.

    2. I tried mutiple locations, none of them worked out.

    3. Not sure what you're asking but I refer to point 1  -I've tried at least 4-5 different connections.



  • Laksh
    Laksh Posts: 4,224 Former F-Secure Employee

    Hi Hansel,


    I was wondering if your issue might be related to the article here. However, I have not heard of any news with Freedome not working in the above mentioned countries.


    Let me check and get back to you for more information.


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