Is there any error message when you try to turn on Freedome on your tablet? What happens when you try to turn on Freedome?
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I would like to know which version of Freedome is installed on your phone/tablet and what is the OS version on your devices? Is it running the latest version of Freedome?
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Update: I disconnected the freedom on phone and now it's not even connecting on phone!
*Couldn't find a way to edit or delete the main post!
Hi Redstar,
Is there any error message when you try to turn on Freedome on your tablet? What happens when you try to turn on Freedome?
You can edit a post by clicking on 'Options' in the right hand top corner of the post and selecting 'Edit Message'. Once you edit the message, click on post.
No. There is no error. Just stays on connecting (on both phone and tablet). I tried other servers, but it still doesn't connect
Hi redstar,
I would like to know which version of Freedome is installed on your phone/tablet and what is the OS version on your devices? Is it running the latest version of Freedome?
Hi Redstar and Bjorne,
How about trying to restart the device and retry the connection? Does it work?
May I know if you are trying to turn on Freedome in a WiFi connection? Did you try to connect in a different network and see if it works?
Hi redstar,
In that case, please open a support ticket with our team in order to investigate further.