Freedome code does not work on iPhone

arvapo
arvapo Posts: 3
in F-Secure VPN

I purchased a 1 year subscription (for 5 devices) from your website a while back. Trying to use it on iPhone didn't work the first time, even re-installed the app a couple of times but in vain. Latest error message is "could not create VPN connection". Need your help to resolve this issue asap please.

 

 

 

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Comments

  • Chameni
    Chameni Posts: 235 F-Secure Employee

     

    Hello arvapo,

     

    Regards to this issue, could you please try this and revert back if the issue persist.

     

    Thank you.

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  • arvapo
    arvapo Posts: 3

    tried this but it did not solve the problem unfortunately. 

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  • Chameni
    Chameni Posts: 235 F-Secure Employee

     

    Hi,

     

    We have checked on your opened support ticket with us, please get in touch with our support agent via your support ticket for better investigation about this case.

     

    Thank you.

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