Freedome 3 user

hobbo

I have a Freedome 3 user account. I have it on 2 laptops and 1 PC.

One of my lap tops has crashed with the windows 10 operating system. I have had to recover the laptop a number of times over the last few days. The computer  seems stable now I have reinstalled Freedome ok when recovering my  computer.

I now seem to have the laptop working . I cannot reinstall Freedome it says I have used all my Freedome uses.

Can my Freedome be reactivated?

I have been pleased with Freedome its stays in the background allows my email to work ok and Norton seems to like it too.

Just a note I have also had to reinstall Norton security 3 times on my crashed laptops it allows uninstall and reinstall so you are able to have 3 users all the time

cheers

Laksh

Hi hobbo,

 

What is the exact error message seen during the code validation in Freedome? Could you please post a screenshot of the error message?

 

Where did you purchase Freedome from? Was it purchased from F-Secure directly?

hobbo

I purchased Freedome direct from "Cleverbridge" the error message says I have used up all my 3 uses. I have two working computers with Freedome. my third logged on Freedome user was my HP laptop which I have had to Windows 10 recover twice over last few days. Its working now but I no longer can log Freedome onto it.
Unlike Outlook, Office or Norton which can identify how many uses and computers its being used on.
hope this helps

Laksh

Hi hobbo,

 

Can you please send me a private message of your purchase details (like code/purchase date/reference number, etc) from Cleverbridge along with the screenshot of the error message during the code validation?