Cannot turn protection on or reinstall

teemu1 Posts: 2 New Member

I got the new update and i started updating and it got stuck for like 5mins on "updating". I closed the program and start it again. Now i cannot turn the protection on, when i push the button it doenst do anything. When i try to reinstall the software it just get stuck on "reinstalling". Im on laptop with Windows 10. With desktop and Win 10 i had no problem updating.


  • teemu1
    teemu1 Posts: 2 New Member

    No help? Its still broken.

  • Ben
    Ben Posts: 2,020 F-Secure Product Expert

    Hi Teemu,


    Could you tell us which version you currently are trying to install?

    Could you try and contact our support here and provide an fsdiag so that we can investigate better the issue?

This discussion has been closed.
Product & Pricing Info