I can't turn on my parental controls and password not recognise.How do I retrieve it from the apps?

Saying4all
Saying4all Posts: 2
in F-Secure SAFE
I can't turn on my parental controls and password not recognise.How do I retrieve it by using the apps. I have been to the website to change my password but the apps is not recognising it
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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi Saying4all,

     

    May I know which F-Secure product you are using with the Parental Control?

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  • Saying4all
    Saying4all Posts: 2
    I'm using the mobile version (F-Secure Safe) on my mobile phone.
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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi Saying4all,

     

    If you have forgotten the Security code to enable the Parental Control, I would recommend to click the option below 'I have forgotten the Security code' to reset your Security code. You will be receiving an email to your email address through which you can change it.

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