Could not verify your code

barraq

Could not verify your code. Please try again later

windows7

Khairul_A

Hi barraq, that means you've installed it previously and now you are reinstalling again with the same code? Freedome code is valid per installation only, but I'll PM you for further instructions on getting your subscription back.

Khairul_A

Hi barraq,

Just a few questions to help pin-point your issue:

1. From where did you get the code?
2. Is this your first time using this code? Or have you installed Freedome once with this code ( as in uninstalled Freedome from older and now using the same code to install Freedome on a new machine)?

Another possible reason is that there might be some sort of network issue at the time. You can try again and this time, let's try entering the code without the spacing.

 

Let me know if this helps.

 

Best regards,

Khairul

barraq

1-you sent the code to my email

2-Not the first time .More than ten days

3 -I use the latest version.

 

thank you

With wishes for a happy day for you

 

barraq

barraq

still waiting for an official reply

thank you

barraq

i Use the same version

and the only version i have

 

thanks

 

barraq

I hope you find a solution

And I wish you a happy day

barraq

thank to all those working behind the scenes
and thank you very much and the new key is works
Thank you very much Khairul_A
I wish you a happy day

Laksh

Hi @barraq,

 

Glad to know the code works! You are always welcome!

barraq

laksh
Thank you
I thank all those in charge of F-Secure
What they have done
Thank you for the unlimited support

I wish everyone a happy day

cuckoocharlie2

Hi there,

                  Having the same problem with code.I reinstalled Windows 8.1 and cannot activate F Secure Freedome.Can you please contact me about  this issue.

                                                                                                                              Regards,

                                                                                                                                Noel.

RAKXCIV

Hi Khairul_A, I've the same problem because I reinstalled Freedom and used the same subscription code,

could you help me with this problem ? thanks 

Khairul_A

Hi cuckoocharlie2 & RAKXCIV,

Please check your PM for instructions

 

Best regards,

Khairul

cuckoocharlie2

Hello Khairul,

                          Thank you for your support.The new code worked perfectly.I am very  grateful to you you and your wonderful crew.

                                                     Regards,

                                                     Noel

_CyberGhosT_

Same issue, had to re-install on my PC and now my 12mo key is no good, but it remains fine on my LG Optimus Pro (Android) Strange.

If your going to PM me, I also have another Issue.

I received the Beta Program installer, and the install went fine. I click on the (Submit Beta Feedback) and my login info for this forum will not work with it, and the Email I used to register for the beta program prompts a reply that its being used.A good solution to this is the Beta download page that shows the amount of keys, it would be very adventagous putting the Beta Feedback there and associating that email with the beta account and all feedback, (jmo)

Hope to hear from you soon on both counts PeAcE

PS Today is my B-Day so I will be home relaxing all day (I hope)

 

Windows 10 Insider

OS Windows 10 Pro x64

Ukko

Hello,

 

Sorry for my reply.

 

Not sure that it's can be actual or helpful (or related), but some months ago..... 

 

I met same situation about license key. My situation was with experience, when valid installation was removed (and license key dropped as activation-status) with new installation/re-installation try around.

During try to "add" valid license key - I get just a same mistake words.

 

I did next steps (which was work for me) for get back my valid status for license:

 

-> Randomly (or close to that) I saved all installers of Freedome (various versions).

-> I goes to thinking about... which version was first installed for me (based on registry keys in my experience) and when was latest one during my experience with "activation license-key".

 

So... installation for oldest version and after that "manual" upgrade to "not fresh version" (it was related with version, which work during time... when I get license-key) comes with experience... when my license-key accepted again normally.

 

Sorry for my not nice English.

 

Thanks.

Laksh

Hi _CyberGhosT_,

 

Thank you for your feedback for the Beta program. However, in this case, since this belongs to the beta program, I would recommend you to open a post in our Betas and Technology Previews > Home Security Beta Programs board so that the Beta team can comment on the feedback.

 

https://community.f-secure.com/t5/Home-Security/bd-p/Windows_Technology_Preview

 

Regarding your code issue, may I know if this is a multi license key and how many licenses have been used on which devices?

Laksh

...and Happy Birthday @_CyberGhosT_!

_CyberGhosT_

@Laksh @Khairul_A

I sent a lengthy PM to Khairul (With Screen Shots) that he can share with you Laksh.

Issue not solved but in a way it is.

I will check back as time allows. PeAcE

 

WIndows 10 Insider

MalwareTips Member

barraq

Hello Khairul..laksh

The same problem returned

Yesterday was running on Windows 10 for 5 days and today says

Could not verify your code

 

Or return to the Windows 7

 

thank you

 

 

barraq

I am back to windows7

The same problem

thank you

gmalaty

1. It was working before.

2. I took it away for a reason I do not remember. 

3. I have made different attempt to reinstall the program.

4. The answer is always the same Error: Could not verify your code. Try again later.

THIS WAS FOR MY PC.

5. So, I took away the program from my iMac.

6. The same error still exists in my PC, even after once again taking away the program from my PC and installing again.

 

I'll appreciate very much your help.

gmalaty

Hello!

I was able to solve the problem. 

Thank you and best regards.

 

 

_CyberGhosT_

gmaiaty,
Sharing your solution with the community, although not required, helps the community as well as the Dev's.
If you don't mind me asking, how did you resolve your issue ?
Thanks

barraq

gmaiaty,
.
If you don't mind me asking, how did you resolve your issue ?

and.

Mark forum members know where is the problem and how to fix it
Thanks

_CyberGhosT_

barraq,
you just parroted my post, but it's all good.

barraq

For illustration only
And I'm sorry

thank you

gmalaty

Thank you for your question.

 

With my F-secure I had another code to send for family members and friends. So, I used this other code for myself. I hope that this would be of help.

Khairul_A

Hello guys,

The error "Could not verify your code" in most of your cases is due to the uninstallation and reinstallation of the application. Freedome code is only valid per installation only. If you uninstall the application, and try to reinstall it using the same code, that code will not work. That's when we'll PM you privately to check the backend for your details/subscription etc.

 

You can refer here in this KB article (point #2). https://community.f-secure.com/t5/F-Secure/Why-doesn-t-my-voucher-code-work/ta-p/66515

 

Best regards,

Khairul