Could not configure the app. Restart Freedome and try again.

timokrall

I cannot use freedome ipad app. When pressing the "on" button, the following error appears:

"Could not configure the app. Restart Freedome and try again."

 

One time, a second error was displayed additionally to the usual error:

"Could not connect to the server. Check your Internet connection and try again. Error code = -1009, domain = NSURLErrorDomain, desc =The Internet connection appears to be offline."

 

My ipad is definetly connected to the Internet. However, I am in Beijing. The Internet here is a bit special, which might cause these problems. Is there any way to use the Freedome VPN in mainland China? 

timokrall

Could set up Freedome. Purchased a one-month supscription and set up the protocols. I first persistently received this error: 

 

"Could not create VPN connection

 

Could not turn on VPN. Try again later or try another virtual location. 

 

If you can access the Wi-Fi router, check that it does not block the IPsec protocol. 

 

If you encounter this issue repeatedly, please visit our support forum."

 

Next morning, Freedome told me that I have a very rare problem that occurs when updating iOS and that I shoud restart my iPad. After doing this, I can now succesfully connect to the Sweden virtual location. Also, I can access to Chinese and Western Websites. The Facebook App works, too.

 

I cannot, however, access videos via the Apple Podcast App. Why is that? How to fix?

[Deleted User]

Could you tell us what is the exact error you receive when trying to use the Apple podacst app?

 

I found this thread that could be related.

emmegi

Have the same problem with 3 devices subscription.

It works on MacBook and my iPad. But when I try to install on iPad mini, get the error message in subject.

timokrall

Hello Ben, thank you for your response. The issue is not downloading and there is no error message - I deactivated downloading several weeks ago. The problem is that the podcasts do not play. I press play and the screen remains black where a video should be playing. Best Timo

timokrall

However, for most of the time not a single servers does respond. Servers by competing VPN services, however, respond. I therefore uninstalled f-secure.