Freedome on windows 8.1 not working
Freedome worked fine couple of weeks and now it works quite strangely. Internet connection doesn't work at all if protection is on and traffic protected increases 0,1 GB in every couple of seconds.
At the moment it says approx 500GB.
What can I do to fix this?
Before you try resinstalling it check the following:
You have enabled ipv6, to check:
1. Open up network and sharing centing through the control panel.
2. Select change adapter settings.
3. Select properties after right clicking the freedomVPNconnection.
4. Make sure Internet Protocal Versionc (TCP/IPV6) is checked.
Are you able to ping websites when connected to Freedome?
1. Open command prompt
2. Type: ping google.com
Also please run a speed test from here: http://www.speedtest.net/ and let us know the results.
It may be that Freedome is timing out due to a slow internet connection. Do you have access to a network with speeds above 7 down, 1 up? If so does Freedome work on that device at that location?
Also what type of device is it? (tablet, laptop, desktop...)
You may also be on a trottled network, is this a home, corpate, school, government, or public network?