F-Secure Safe via Virgin Media for Windows 8.1

djrw Posts: 20 Observer

I currently have Windows XP laptop and am looking to upgrade to Windows 8.1.

Is F-Secure Safe via Virgin Media link compatible with Windows 8.1 and if not are there any plans to make it compatible.


  • Blackcat
    Blackcat Posts: 503 Influencer

    F-Secure SAFE includes the latest version of FSIS 2014 which is compatible with WIN 8.1/ Pro; http://www.f-secure.com/en/web/home_gb/safe



  • djrw
    djrw Posts: 20 Observer

    It may be compatible but apparently is not available via Virgin Media.

    Reply I got from Virgin Media says I should look at buying Norton or Trend Micro.

    I'm getting a bit fed up with Virgin Media, why did they move away from Trend Micro to software that doesn't support latest Windows version.

  • NikK
    NikK Posts: 903 Forum Champion

    My understanding is that you only need Virgin Media to register with F-Secure SAFE (using a unique personal link to F-Secure)

    After that you log in directly to F-Secure SAFE Portal, and from there you can install the latest version of Internet Security which is Win 8.1 compatible as Blackcat stated.


    All downloads/installations are provided by F-Secure, not Virgin Media.

  • djrw
    djrw Posts: 20 Observer

    According to F-Secure website if you have purchased/obtained F-Secure via an ISP portal then you can only upgrade via this portal.

  • Jayson
    Jayson Posts: 490 F-Secure Product Expert



    Virgin Media is offering F-Secure SAFE to their customers. Kindly refer this webpage for more details: http://community.virginmedia.com/t5/Internet-Security/F-Secure-SAFE-our-new-security-solution/td-p/2033480


    Best Regards,

  • trude2000
    trude2000 Posts: 1

    Hi can you tell me when F-Secure SAFE via Virgin Media will be available for my Surface 2 Windows RT8.1.

  • djrw
    djrw Posts: 20 Observer

    Hi Trude2000,

    Have you tried installing f-secure via Virgin Media link and if so what happens.

  • djrw
    djrw Posts: 20 Observer

    Virgin Media tell me to install Norton or Trend Micro but email I have recieved from F-Secure says "F-Secure SAFE Internet Security as provided for Virgin Media customers does suport Windows 8.1".



  • djrw
    djrw Posts: 20 Observer

    Bit the bullet and bought new Windows 8.1 laptop and have successfully installed F-Secure via Virgin Media portal and it works fine.

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