banking protection is not working


hi all,


- internet security 2014 on win 7


today i just found out that banking protection is not working although it's turn on.

i've tried to access several internet banking site and there is no any pop-up of banking protection.

turn off & turn on banking protection setting is not help either.



ps : previously i just upgrade my java and restore it security prompts to let me connect to checkpoint ssl vpn .



any suggestion?


  • makan
    makan Posts: 18 Observer

    it suddenly working for and Smiley Very Happy


    but is still not protected.


    thank you




    banking protection pop up is working but i sill can access other site(s) without any problem...


  • Simon
    Simon Posts: 2,667 Superuser
    My suggestions are just guesses, but I would:

    -- check for Windows Updates

    -- check for F-Secure updates

    -- try another browser

    -- consider reinstalling F-Secure

    -- if none of the above help, send in a support ticket, with an FSDIAG attached

    Do come back to us if you need help with any of that. :)
  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee



    When we start the banking session, it still allows access to sites you may need while you bank. However, these sites are verified by F-Secure. Good to know that the Banking Protection pops up for the website

    May be could you provide us more details as to what browser you use and what websites you try to open during the Banking Protection turn on.



  • makan
    makan Posts: 18 Observer

    hi Laksh,


    these are the browsers:

    Internet Explorer 11 (11.0.9600.16521)
    Firefox 28.0


    sites that accessible in banking session are


    are those news portals are verified sites so they still accessible in banking session?


    thank you


  • makan
    makan Posts: 18 Observer

    hi laksh...


    thank you.... Smiley Very Happy

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