Spam account on Community
Janiashvili
Posts: 454 Adventurer
Comments
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Hi! Thanks for reporting this here; we noticed and banned the spam account, and trashed the messages, as soon as we came across them.
It's a good idea to allow Community members to report users, but I would assume that our moderators and exports would notice the spam around the same time as they would notice the report messages.
We're working on a way to identify these accounts automatically, and hopefully that prevents situations like this in the future.
I'll get back to you about "Ignore User," as it might not be working properly based on your comments... but hopefully we'll eliminate having users that need to be ignored, though!
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Dear All,
thank you for identifying the problematic account, Kudos!
Ignoring a user in the system will only prevent you from receiving private messages from that specific user. However, you will still be able to see posts by the ignored user on the forums.
We're looking into improving our anti-spam filters in the nearest future.
This discussion has been closed.