New to F-Secure
Hi,
Just downloaded F-Secure AV trial; the install removed MBAM as "conflicting software"
Question: most of AVs (if not all) will have an icon in the taskbar (right lower corner) through whic you can open the setings for your AV; f-Secure icon will just send me to F-Secure website; Is there any way to have an icon in the taskbar which will open F-Secure setings?
And why do I need several places on which, if I click i go straight to f -secure website ( taskbar icon, that dubleicon and "?")
Thanks,
Claudiu
Comments
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Hi Claudiu,
We have replaced the F-Secure Taskbar icon since 2012 version. You just need to apply a single left click on the icon to open the Launch pad.Kindly refer our KB article for What is Launch pad?
Hope this helps.
Thanks.
Best Regards,
Jayson -
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Hi berryracer,
Thank you for provide us with your valuable feedback. We have had mix feedbacks on the new GUI (Launchpad); Some like it, some doesn't.The F-Secure Launchpad is part of the implementation in F-Secure Service Enabler Applications For Windows which works for better performance and end-user experience.
Thanks.
Best Regards,
Jayson -
Hi Jayson,
This is un unfortunate design, in my opinion; if I run a fullscreen application, I have to close it (1 click) , open F-Secure from screen shortcut (2-nd click) and click on Launchpad /Antivirus (3-rd click); with any other antivirus is enough 1 click on tray icon.
And again, why you have so many places to access F-secure website /buy? one place in on tray icon, another is on launchpad, the third one is on GUI ,"?" (which is supposed to be "Help")???
Rest assured that if a customer is satisfied ,he/she can find the way back to F-secure website.
For the time being I will search for something else,with a conventional GUI.
Thanks for your assistance!
Claudiu
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Hi Rusli,
F-Secure got 5.5 from 6 in AV Test for "Usability" which has nothing to do with being "one of the easiest to use"
see:http://www.av-test.org/no_cache/en/tests/test-reports/?tx_avtestreports_pi1%5Breport_no%5D=121834
I agree with you,though,that F-Secure has a very simple interface and is easy to navigate.
The issue here is that F-Secure has an awkward way to open the interface. no more, no less.
Thanks,
Claudiu
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A Gui of a Securitysolutions is in my opinion not a reason to select a product!
Normaly i will install a Security Software and i hope i will never see the GUI again
Yes the launchpad is not the best solution but i don´t care if i need to klick 2 or 3 times to get to the Userinterface.
The main reason for a Securitysolution for me is:
Not heavy on my machine and good protecion!I trieded a lot of solutions but FOR ME F-Secure is the best.
No slowdown and a good protection!
I use it on the machines and i have never had any malware!
So i have to say: Thanks for the protection F-Secure!
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Hi Hexo,
I do agree with you that F-Secure is a very good product.
However, according to AV Comparatives there are 10 products with a detection rate between 99% and 99.8%.
Now a normal/regular consumer will choose a product with a familiar look, which will make the user comfortable to use, not one with a weird interface.
Still not clear why F-Secure needs an icon in the task bar /bottom right corner which will send me instantly to F-secure website to buy something else , and how this is beneficial versus having an icon which will open F-Secure interface.
Well, enough talk about this issue, let's move forward.
Thanks,
Claudiu
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