Not receiving text to confirm my phone number

keri_brewster
keri_brewster Posts: 1 New Member
in Privacy VPN

I’m setting up my f secure on my phone, but I’m not getting the texts sent to confirm my phone number. Why?

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Answers

  • Chameni
    Chameni Posts: 290 Moderator

    Hello keri_brewster,

    Thank you for contacting F-Secure Support.

    If you are not receiving the verification SMS, please check that your phone number is entered correctly (including the country code), that you have mobile network coverage, and that SMS messages are not being blocked by your carrier or device settings.

    If the issue persists, please let us know your device model, mobile carrier, and the country code you are using so we can investigate further.

    Thank you,
    Chameni

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