mhelper
Accepted Answer
-
Hello @Schanzer
Thank you for your reply, and I appreciate your proactive steps in running a full system scan. Taking these precautions is essential for maintaining computer security.
Since you have already uninstalled the application and conducted a scan without detecting any issues, it is a positive indication that your system is likely free from immediate threats.
To ensure ongoing security, I recommend following best practices such as keeping your operating system and software up to date, using F-Secure to protect your device, practicing safe browsing habits, and exercising caution with email attachments or downloads from untrusted sources.
I apologize for not being able to provide more specific details without further information. For now, I suggest monitoring your device and reaching out if you encounter the same issue again.
Thank you, and have a great day!
Firmy
Community Manager | F-Secure Community
🔐 Strengthening digital security through knowledge and collaboration
🌐 Explore our User Guides | Knowledge Base for self-help resources
💻 Empower yourself with Cybersecurity Insights and protect what matters
📢 Help Shape Our New Homepage! Share your input in our design survey.
Answers
-
Hello @Schanzer
Welcome to the F-Secure Community. Thank you for your post.
I understand your concern and it is natural to be concerned about potential threats to your system.
While I'm not able to provide a further explanation without more information, I recommend taking a few steps to ensure your system's security. Firstly, I suggest running a full system scan to check for any potential threats or malicious programs. You can find more information on how to perform a system scan by following this link Running a virus scan manually | Total | Latest | F-Secure User Guides
Additionally, keeping your operating system and all software up to date with the latest patches and updates is crucial for maintaining a secure environment.
If you encounter any suspicious behavior or have further concerns, please don't hesitate to reach out to us. We're here to assist you and provide the necessary guidance.
We appreciate you bringing this to our attention, and we're here to help you stay protected.
Firmy
Community Manager | F-Secure Community
🔐 Strengthening digital security through knowledge and collaboration
🌐 Explore our User Guides | Knowledge Base for self-help resources
💻 Empower yourself with Cybersecurity Insights and protect what matters
📢 Help Shape Our New Homepage! Share your input in our design survey.
🚩 What Do You Think?
We’d love your thoughts on our fresh look! Quick survey, big impact!