Products & Services
Is there anyone who can help me in this endeavor?
Welcome to the F-Secure Community. Thank you for your post.
It seems that Amazon has blocked our IP on their side, which is why you're unable to access Amazon Prime while the VPN is turned on. We found some discussions on this topic that you may find helpful in the links below:
Amazon Prime Video streaming blocks Freedome — F-Secure Community
Amazon Prime is blocking content — F-Secure Community
Amazon Prime video not working in the U.S. — F-Secure Community
Freedome and BBC iPlayer plus Amazon video in UK — F-Secure Community
Why can't I watch 3rd party streaming services with F-Secure FREEDOME VPN? - F-Secure Community
However, we do have a workaround for you! We suggest temporarily turning off the VPN when you need to access the content on Amazon Prime. Once you're done, you can simply turn the VPN back on. This should allow you to enjoy your favorite shows and movies without any issues.
If you need any further assistance or have any other questions, please don't hesitate to let us know. We're here to help and would be more than happy to assist you.
Thank you for your understanding, and I hope you have a wonderful day!