Request to offer more configuration options to users

brk9000

Hi,

I have been using F-Secure for more than 8 years. Over the years I have noticed that F-Secure decided to dumb down the software and made the security suite for everyone. While it is great to make the software low maintenance I would like to see more options for users.

These options could be hidden under advanced configuration menu or something like that. For example, I notice a slow down of my computer while update is in progress. I have opened a thread before:

https://community.f-secure.com/en/discussion/126152/f-secure-antivirus-is-making-computer-lag-while-updating-itself

For this configuration users can be given choice to disable updates for X amount of time. In my case I work all day on my computer by using internet however I don't browse websites and download anything in this period. So I don't need any updates while I work and not checking the updates will be better for my computer performance because I notice a slow down when F-Secure is updating itself.

Currently disabling update is not possible unless game mode is on and it automatically detecs a game. Not everyone plays a game. There maybe other cases that requires maximum performance. In my case I follow stock market and charts stutter and lags while F-Secure update is in progress. In these kind of cases more configuration options should be offered to users.

Cale

Hi,

You have quite unique use case. We have not received any reports of this kind of behavior, so it is hard to investigate without logs. You could contact our support - they will create a ticket and can include logs from your device, so that we could investigate the issue.

One way to workaround this could be to mark your Firefox as a "game". Then the updates pause every time you run it:

https://help.f-secure.com/product.html?home/safe-windows/latest/en/task_E59327BC59C34820A9D2677E062FBE3B-safe-windows-latest-en

-Cale