Freedome and Outlook

Robbe

Hi,

When Freedome is active on my Android Tablet (Android 12, UI 4.1.1) and I'm opening Outlook Mobile only the headers are downloading, not the content of the mail. Instead of the content there is a sentence "this message has no content".

When disabling Freedome and refreshing Outlook I don't get the content of these messages no more.

When Freedome is not active and then opening Outlook, new messages are downloading from server with content.

Suggestions?

Thanks.

Firmy

Hi @Robbe

Welcome to the F-Secure Community page. Thank you for your post.

I believe your issue is regarding the F-Secure FREEDOME and the email protocol called SMTP (Simple Mail Transfer Protocol). Kindly go to this link to assist you Ever since I install F-secure I can't get one of my emails to send. mail comes in but won't go out — F-Secure Community

Kindly let me know if you require further assistance.

Thank you and stay safe.

Robbe

https://community.f-secure.com/en/discussion/125645/freedome-and-outlook

Update:

when Freedome is active and Outlook also, even in background, then the new messages are complete. It looks like it is an issue when Outlook is not active and is starting.

Robbe