Chat Support

heludwig
heludwig Posts: 8 Explorer
edited April 2023 in Web Browsing

Hallo

Warum ist der Chat-Server nicht mehr verfügbar ?

Danke Ludwig Hennevogl

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Accepted Answer

  • Firmy
    Firmy Posts: 1,878 Community Manager
    Answer ✓

    Hi @heludwig

    Thank you for your post.

    I am sorry, currently, we only have English and Finnish language supported on the Community page. And I apologize to hear you are not able to reach our chat support. However, if you are in a hurry, you may reach our English support from this link Contact support | F-Secure

    On the other hand, you may also post your issues or questions on the Community page and the F-Secure Community will be happy to assist you.

    Kindly let me know if you require further assistance.

    Thank you and stay safe.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
    💻 Empower yourself with Cybersecurity Insights and protect what matters
    📢 Help Shape Our New Homepage! Share your input in our design survey.

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Answers

  • heludwig
    heludwig Posts: 8 Explorer

    seit einiger Zeit kann ich den Chat Server nicht mehr erreichen !

    Meldung "Unser Chat Server ist zur Zeit nicht verfügbar "

    der Chat war schon mehrmal nicht verfügbar !!!!

    soll der Chat eingestellt werden ?

    Bitte um Info

    Danke

    Ludwighe |

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  • Firmy
    Firmy Posts: 1,878 Community Manager

    Hi @heludwig

    Thank you for your comment.

    The chat for Germany is available. The channel is open as per usual according to the business time from Monday to Friday and from 0800 to 1800 Support kontaktieren | F-Secure

    If you are not able to reach the chat channel, you may try again at a different time or call his number for Germany phone support at +49 (0) 89 380 387 55.

    And you may also post your issues or questions on the Community page. Our moderators and users would be happy to assist you.

    Thank you and have a good day.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
    💻 Empower yourself with Cybersecurity Insights and protect what matters
    📢 Help Shape Our New Homepage! Share your input in our design survey.

    1Like Awesome
  • Firmy
    Firmy Posts: 1,878 Community Manager

    Hi @heludwig

    I have created a ticket to Germany support. Our support will reach you via email to assist you.

    Kindly let me know if you require further assistance.

    Thank you and stay safe.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
    💻 Empower yourself with Cybersecurity Insights and protect what matters
    📢 Help Shape Our New Homepage! Share your input in our design survey.

    2Like Awesome
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