Chat Support
Accepted Answer
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Hi @heludwig
Thank you for your post.
I am sorry, currently, we only have English and Finnish language supported on the Community page. And I apologize to hear you are not able to reach our chat support. However, if you are in a hurry, you may reach our English support from this link Contact support | F-Secure
On the other hand, you may also post your issues or questions on the Community page and the F-Secure Community will be happy to assist you.
Kindly let me know if you require further assistance.
Thank you and stay safe.
Firmy
Community Manager | F-Secure Community
🔐 Strengthening digital security through knowledge and collaboration
🌐 Explore our User Guides | Knowledge Base for self-help resources
💻 Empower yourself with Cybersecurity Insights and protect what matters
Answers
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Hi @heludwig
Thank you for your comment.
The chat for Germany is available. The channel is open as per usual according to the business time from Monday to Friday and from 0800 to 1800 Support kontaktieren | F-Secure
If you are not able to reach the chat channel, you may try again at a different time or call his number for Germany phone support at +49 (0) 89 380 387 55.
And you may also post your issues or questions on the Community page. Our moderators and users would be happy to assist you.
Thank you and have a good day.
Firmy
Community Manager | F-Secure Community
🔐 Strengthening digital security through knowledge and collaboration
🌐 Explore our User Guides | Knowledge Base for self-help resources
💻 Empower yourself with Cybersecurity Insights and protect what matters -
Hi @heludwig
I have created a ticket to Germany support. Our support will reach you via email to assist you.
Kindly let me know if you require further assistance.
Thank you and stay safe.
Firmy
Community Manager | F-Secure Community
🔐 Strengthening digital security through knowledge and collaboration
🌐 Explore our User Guides | Knowledge Base for self-help resources
💻 Empower yourself with Cybersecurity Insights and protect what matters