F security has considerably slowed my Imac

jmcag44

Just bought F security for 3 devices & to start, installed it on my IMac, intending to also install on 2 iMac and a Windows 10 laptop. My IMac now is very slow on doing anything and internet is very slow compared to my laptop which hasn’t had F security installed yer. I need a solution please!!

Jaims

Hi @jmcag44

Kindly take a look at this KB article to see how you can improve the internet speed on your device while using Freedome VPN.

https://community.f-secure.com/freedome-en/kb/articles/5114-why-does-my-internet-connection-slow-down-with-freedome

If the connection speed for some reason still crawls to a halt, you can try these steps:

• Resetting your network router.
• Try FREEDOME with a different network connection to make sure it is not a router issue
• Try to temporarily disable any antivirus that you have running (for example Panda Security has been known to cause slowness in the FREEDOME VPN connection)
• Reinstall FREEDOME.
• On Mac clear local DNS cache
• Delete the existing WiFi profile, and re-connect to the network once again.

If the issue continues, we will need to contact you to gather the FREEDOME logs, and take speed tests with FREEDOME On, and Off.