Explorer.exe freezes when F-Secure is processing a threat

qzlqzqzlqz Posts: 3 New Member

Hi,

I have noticed that when F-Secure detects and processes a new or complex malware sample (typically detected as Trojan:W32/Generic.xxx!Online or something like Trojan.TR/Crypt.XPACK.Gen) and I right click on it, Explorer.exe is likely to temporarily freeze. After the disinfection process completes, everything returns to normal.

In my opinion, this is probably because F-Secure is looking for online virus definitions or employing some advanced heuristic detection technique to identify and remove new threats.

That being said, I still hope F-Secure can improve the detection and disinfection process, so that Explorer.exe does not freeze or crash.

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