Freedome books BBC iPlayer in UK

JPS-Photo Posts: 1 New Member

Im in UK but BBC iPlayer and SKY think Im outside UK. Why?

Accepted Answer

  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee
    Answer ✓

    Hi @JPS-Photo

    Please refer this KB article and similar post can be found here.

    We have also received some positive feedback from the customers who have performed the following steps that solved the issue.

    1. Run the FlushDNS on affected device
    2. Clear browser cache for desktop and Clear app cache for Smartphone.
    3. Ensure that IPv6 is enabled for the device. You can refer these for Windows and Mac, and refer these for Android, and for iOS
    4. Reboot device. 
    5. Turn Freedome ON and set virtual location as London to check iPlayer working again. 


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