All 4

Pattjm1

I have my VPN set to UK while I am in Cyprus and it seems not to work on All 4 can anyone help?

Jaims

Hi @Pattjm1

Please try following steps :

Please have a look at this article here where turning off the Location feature on your device could help.

If the issue persists, kindly try the below steps;

1. Run the FlushDNS on affected device. For Windows 10 can be found here: https://support.4it.com.au/article/flush-dns-windows-10/

(Optional- Clear browser cache for desktop and Clear app cache for Smartphone)

2. Ensure that IPv6 is enabled for the device. You can refer these Windows and Mac, and refer these for Android, and for iOS. 

3. Reboot device. 

4. Turn Freedome ON and set virtual location as London to check iPlayer working again with your browser. 

Do let us know the outcome.